PLACING AN ORDER
Shop and navigate our website by collections or product types via the main menu.
Product page will include details and information of the selected design.
To place an order, fill in the customisation details on the product page.
TIP:
Be sure to also refer to the "Customisation" Tab for more information on the engraving details and character limit.
When you are done, click on “Add To Cart” to add item to shopping cart.
You can continue shopping until you are ready to complete your purchase.
Click the "CART" located at the top right corner of the website to review your items in cart.
You can then proceed to complete your order by clicking on "Check Out".
CHECKING OUT
Step 1: Confirm the customisation details for your selected item(s) are correct. Continue to click "Place your Order" at the bottom right.
Step 2: Enter your personal details and mailing address. Ensure that all the fills are keyed in accurately. To continue, click on "Continue to Shipping" button
Step 3: Select your preferred mode of Shipping.
Step 3: Select your preferred mode of Payment.
Step 4: Click on "Pay Now" to proceed to payment page.
PAYMENT OPTIONS
LOCAL CUSTOMERS (SINGAPORE)
We accept payments via PayPal and Direct Bank Transfers.
PayPal
You do not need to create a PayPal account to do so. You may manually enter your card details to complete the payment.
Please note that all Paypal transactions is processed entirely by PayPal and we do not store any of your card information or details.
Direct Bank Transfers
For Internet Banking (iBanking) and ATM transfer, please ensure that payment is made and notified to us within 24 hours after the issue of the order invoice.
Orders will be automatically cancelled without prior notice if payment is not received within the stipulated timeframe.
Upon completion of payment, please notify us your order payment so that we can verify and process your order.
INTERNATIONAL CUSTOMERS
We accept Paypal payments only.
PayPal
You do not need to create a PayPal account to do so. You may manually enter your card details to complete the payment.
Please note that all PayPal transactions is processed entirely by PayPal and we do not store any of your card information or details.
If you have any enquiry and facing any issues with the above, please feel free to email us at hello@mienlabel.co.
We will be happy to assist you.