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Engraving Options & FAQs

Find out more in details how you can personalise your piece and make it truly special.

PERSONALISE

Text Engraving

Add your reminder mantra, your anniversary date or name to make your jewellery unique and meaningful.
Choose from our curated range of font styles and symbols.

FAQ (Text Engraving)

How much does it cost?

Our standard text engraving is complimentary!

Is there character limit?

Character limit varies for different pendant sizes. It will be indicated on the order form.

Can I have a preview before engraving?

Unfortunately we do not provide previews of the engravings.
Please refer to our instagram for more customised samples.

How do I indicate symbols?

To include symbols, indicate as [symbol name].

For example, engraving text: Leah ♡
Type: Leah [heart]

Can I engrave in other languages?

Yes, we can engraving in Chinese characters, Japanese, Korean, Thai etc.

Kindly provide in typing your preferred text and characters when placing your order.

PERSONALISE

Birth Flower

Illustrated in-house, each birth flower symbolises purpose and character.
Add a personal touch with our exclusively illustrated birth flower

FAQ (Birth Flower)

How much does it cost?

First Birth Flower Engraving is complimentary.

Additional Birth Flower engraving (at the back of the pendant) is + SGD15.

Can I have a preview before engraving?

Unfortunately we are unable to provide preview prior to engraving.

If you have any special request, kindly leave us a note at the "Additional Request" when ordering.

Can I add text engraving at the back of the pendant?

Engraving on the back of the pendant is only available for selective designs.
Options will be made available on the product order form.

How do I indicate symbols?

To include symbols, indicate as [symbol name].

For example, engraving text: Leah ♡
Type: Leah [heart]

Can I engrave in other languages?

Yes, we can engraving in Chinese characters, Japanese, Korean, Thai etc.

Kindly provide in typing your preferred text and characters when placing your order.

PERSONALISE

Illustration

PORTRAIT | OWN HANDWRITING | KID'S DOODLE | SONOGRAM

Crowned as our Signature and Best Selling Collection, we encapsulate your moments into forever keepsake.
Simply upload your photo and we will have it illustrated into minimalist line illustration for you.

FAQ (Illustration)

Do I need to convert my photo into line illustration?

You DO NOT need an illustrated photo to place an order. We provide complimentary illustration work for the first photo provided.

Each photo will be hand-drawn and converted into line illustration and engraved onto your jewellery.

What photo formats are acceptable?

We accept jpeg/png format only.
Hi-resolution photos with good contrast are highly preferred.

Do you only accept high-resolution photos?

High resolution photos are highly recommended as we can clearly illustrate the details and outline.

However we also understand some photos, especially vintage ones (with our grandparents!) are unlikely available in high res. We will do our best to illustrate as close to the original photo as possible.

I am not sure if my photo works. Can I send you to review before ordering?

Of course! if you are unsure your photo works or simply can't decide between two photos, we are here to assist and advice which will look better when engraved ◡̈

Do feel free to reach out to us via email at hello@mienlabel.co or DM us on our IG @mienlabel.

Can I have a preview before engraving?

Unfortunately we are unable to provide preview for engraving. Each illustration is hand-drawn to depict your photo as accurately as possible.

If we face any issue with illustrating your photo, we will reach out to you for alternative photos.

P.S Check out our instagram @mienlabel as we share more of our actual done up pieces ◡̈

Can I submit my own illustration?

Of course! We are more than happy to engrave your own artwork onto the jewellery.

As part of the process, we will still review to ensure it will look when engraved.

How much does it cost to add an illustration?

Additional illustration added at the back of the pendant (selected designs can accommodate back engraving only) is + SGD 15.

You may select the "Add On Illustration Service" to place your order for additional illustration engraving.

Can you combine two photos together?

Unfortunately we do not include collaging/editing service to stitch two photos together.

We only illustrate any given photo as it is.

What details are included in the line illustration?

Our signature illustration includes the outline of the subjects.
Photos are usually adjusted to focus on the main subjects of the photo –– i.e Humans/Pets.

Examples of details excluded:
- background i.e trees, buildings
- facial features (except for close up selfie)


*Please refer to our samples for reference.

PERSONALISE

Locket

Nothing as precious as wearing memories close to heart.
We offer personalisation services which includes engraving and inserting your photos into the locket, so that they are gift-ready.

FAQ (Locket)

Will the photos be inserted in the locket?

Yes, we offer complimentary service for printing and inserting up to 2 photos in the locket for you.

What orientation should my photos be in?

Portrait orientation is recommended to fit oval/rectangle shape locket.

Landscape orientation is recommended to fit round/heart shape locket.

We will do our best to adjust the photos to fit ◡̈

Can I engrave on the locket?

Yes we provide complimentary engraving for locket.

Do you provide after-service to replace the photos?

After service for photo replacement is SGD10.

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