Our standard text engraving is complimentary!

Character limit varies for different pendant sizes. It will be indicated on the order form.

Unfortunately we are unable to provide preview prior to engraving.

If you have any special request, kindly leave us a note at the "Additional Request" when ordering.

Yes, for selected pendant designs only.

If pendant design allows for engraving on both sides, options will be available on the order form.

*Additional text engraving is complimentary!

To include symbols, indicate as [symbol name].

For example, engraving text: Leah ♡
Type: Leah [heart]

Yes, we can engraving in Chinese characters, Japanese, Korean, Thai etc.

Kindly provide in typing your preferred text and characters when placing your order.

Single Birth Flower engraving is included in the Birth Flower Collection.

For Birth Flower bouquet (consisting of 2 -4 birth flowers), additional customisation fee of SGD15 is applicable.

Unfortunately we are unable to provide preview prior to engraving.

If you have any special request, kindly leave us a note at the "Additional Request" when ordering.

Yes, for selected pendant designs only.

If pendant design allows for engraving on both sides, options will be available on the order form.

*Additional text engraving is complimentary!

To include symbols, indicate as [symbol name].

For example, engraving text: Leah ♡
Type: Leah [heart]

Yes, we can engraving in Chinese characters, Japanese, Korean, Thai etc.

Kindly provide in typing your preferred text and characters when placing your order.

We will do the illustration for you. Each photo will be hand-drawn and converted into line illustration and engraved onto your jewellery.

We accept jpeg/png format only.
Hi-resolution photos with good contrast are highly preferred.

High resolution photos are highly recommended as we can clearly illustrate the details and outline.

However we also understand some photos, especially vintage ones (with our grandparents!) are unlikely available in high res. We will do our best to illustrate as close to the original photo as possible.

Of course! if you are unsure your photo works or simply can't decide between two photos, we are here to assist and advice which will look better when engraved ◡̈

Do feel free to reach out to us via email at hello@mienlabel.co or DM us on our IG @mienlabel.

Unfortunately we are unable to provide preview prior to engraving. Each illustration is hand-drawn to depict your photo as accurately as possible.

If we face any issue with illustrating your photo, we will reach out to you for alternative photos.

P.S Check out our instagram @mienlabel as we share more of our actual done up pieces ◡̈

Of course! We are more than happy to engrave your own artwork onto the jewellery.

As part of the process, we will still review to ensure it will look when engraved.

Additional illustration added at the back of the pendant (selected designs can accommodate back engraving only) costs SGD 15.

You may select the option when placing your order.

Unfortunately we do not include collaging/editing service to stitch two photos together.

We only illustrate any given photo as it is.

We love to keep things simple and minimal.

Our illustration exclude unnecessary details and only keep the outline of subjects. We also crop the photo (usually the upper half of the body) to ensure that the illustration is visible and clear after shrinking to fit the pendant.

Examples of details excluded:
- background likes trees,buildings,etc
- details on clothes
- facial features (except for selfie)

Examples of details included:
- outline of subjects
- unique details like caps/specs, etc

*Please refer to our samples for reference.

Keeping in mind that these illustrations are shrink to fit very small pendant size (12-15mm only), we exclude the facial details as they will not be clear when engraved.

Facial details, usually the smile, can be included for single person selfie only. You may add a request to do so when placing your order.