Our standard text engraving is complimentary!

Character limit varies for different pendant sizes. It will be indicated on the order form.

Unfortunately we do not provide previews of the engravings.
Please refer to our instagram for more customised samples.

To include symbols, indicate as [symbol name].

For example, engraving text: Leah ♡
Type: Leah [heart]

Yes, we can engraving in Chinese characters, Japanese, Korean, Thai etc.

Kindly provide in typing your preferred text and characters when placing your order.

First Birth Flower Engraving is complimentary.

Additional Birth Flower engraving (at the back of the pendant) is + SGD15.

Unfortunately we are unable to provide preview prior to engraving.

If you have any special request, kindly leave us a note at the "Additional Request" when ordering.

Engraving on the back of the pendant is only available for selective designs.
Options will be made available on the product order form.

To include symbols, indicate as [symbol name].

For example, engraving text: Leah ♡
Type: Leah [heart]

Yes, we can engraving in Chinese characters, Japanese, Korean, Thai etc.

Kindly provide in typing your preferred text and characters when placing your order.

You DO NOT need an illustrated photo to place an order. We provide complimentary illustration work for the first photo provided.

Each photo will be hand-drawn and converted into line illustration and engraved onto your jewellery.

We accept jpeg/png format only.
Hi-resolution photos with good contrast are highly preferred.

High resolution photos are highly recommended as we can clearly illustrate the details and outline.

However we also understand some photos, especially vintage ones (with our grandparents!) are unlikely available in high res. We will do our best to illustrate as close to the original photo as possible.

Of course! if you are unsure your photo works or simply can't decide between two photos, we are here to assist and advice which will look better when engraved ◡̈

Do feel free to reach out to us via email at hello@mienlabel.co or DM us on our IG @mienlabel.

Unfortunately we are unable to provide preview for engraving. Each illustration is hand-drawn to depict your photo as accurately as possible.

If we face any issue with illustrating your photo, we will reach out to you for alternative photos.

P.S Check out our instagram @mienlabel as we share more of our actual done up pieces ◡̈

Of course! We are more than happy to engrave your own artwork onto the jewellery.

As part of the process, we will still review to ensure it will look when engraved.

Additional illustration added at the back of the pendant (selected designs can accommodate back engraving only) is + SGD 15.

You may select the "Add On Illustration Service" to place your order for additional illustration engraving.

Unfortunately we do not include collaging/editing service to stitch two photos together.

We only illustrate any given photo as it is.

Our signature illustration includes the outline of the subjects.
Photos are usually adjusted to focus on the main subjects of the photo –– i.e Humans/Pets.

Examples of details excluded:
- background i.e trees, buildings
- facial features (except for close up selfie)


*Please refer to our samples for reference.

Yes, we offer complimentary service for printing and inserting up to 2 photos in the locket for you.

Portrait orientation is recommended to fit oval/rectangle shape locket.

Landscape orientation is recommended to fit round/heart shape locket.

We will do our best to adjust the photos to fit ◡̈

Yes we provide complimentary engraving for locket.

After service for photo replacement is SGD10.