All orders are despatched from our studio in Singapore.
Lead time for customised item is about 2-5 working days, EXCLUDING packing and shipping.
LOCAL (SINGAPORE) SHIPPING:
ENJOY FREE SHIPPING FOR PURCHASE SGD55 AND ABOVE.
FOR ORDER BELOW SGD55, SHIPPING FEE OF SGD3.50 WILL APPLY.
Your order will be couriered door to door by URBANFOX ASIA.
Parcel will come with a tracking reference. You can track your parcel's status here.
Lead time for delivery is 1-3 working days.
All international orders are shipped with tracking number.
These are estimated delivery time, we cannot guaranteed exact delivery dates.
Please note that taxes, duty fees and custom charges may apply for some countries. These fees are not inclusive in the shipping fee and we are not liable for such charges.
|Countries||Shipping Rates (SGD)||Delivery Provider||Estimated Delivery Time||Free Delivery|
Malaysia, Hong Kong , Thailand, Japan, Indonesia, Philippines,
United States, South Korea
|$10.00||DHL eCommerce - Packet Plus/Parcel Direct||5-12 working days||Orders above $100.00|
|$40.00||Fedex International Economy||4-5 working days||Orders above $200.00|
|Australia||$30.00||DHL eCommerce - Parcel Direct||7-10 working days||Orders above $150.00|
|Australia||$40.00||Fedex International Economy||2-5 working days||Orders above $200.00|
|Europe||$45.00||Amarex- Parcel EPX||5-7 working days||Orders above $200.00|
For any country not listed here, please email us at firstname.lastname@example.org to get a quote.
SHIPPING TERMS AND POLICY
All orders will be shipped to the address provided by the customer. We shall not be liable for any forms of lost packages due to incorrect/missing details of address.
Please reconfirm that you have included your postal code and unit number (if any) correctly.
For returned package due to an invalid address or if the package is unclaimed at your local postal office, you will bear full responsibility for the shipping charges necessary for a re-shipment. In such cases, a return or refund is strictly prohibited.
By shopping with us, you are responsible for all applicable custom charges and taxes.